Beginning, Sept. 1, 2026, Boone Power will offer prepaid billing.
Prepaid billing can help members set up or reconnect electric service without the burden of a large deposit, while giving them more control over their account and energy budget.
Prepaid Billing gives you more flexibility over how you pay for electricity. Instead of receiving a monthly bill after you've used energy, you pay ahead and watch your balance as electricity is used.
It's a simple way to avoid a large security deposit, monitor your energy use, and make payments whenever it's convenient for you. Beginning Sept. 1, 2026, you may enroll in this offering.
With Prepaid Billing, you'll:
If enrolled in prepaid billing, when you log into SmartHub, you'll see right from the home screen your prepaid credit balance, average daily charge, and estimated days remaining before funds
are depleted. From the Bill & Pay menu, navigate to Prepay Settings to adjust estimates based on price or days.
You can receive text messages and/or emails to help you avoid running out of funds. Learn how to manage notifications by watching the SmartHub overview video above.
Low Balance Alerts: When your balance falls below $15, you'll receive daily reminders to add funds to your account.
Depleted Funds Alerts: If your prepaid balance reaches zero, you'll receive an alert reminding you to add funds immediately to avoid service interruption.
Disconnection Alerts: If your account gets disconnected, you'll receive an alert letting you know you have three business days to restore your balance to at least $30. After this time, your account will become inactive.